FAQ

Here you will find the most Frequently Asked Questions

FAQ

March 22, 2022 2022-04-14 8:13

Befast measures and monitors your Core Web Vitals metrics 24/7 sending you alert notifications with changes. You’ll be able to find web performance optimization opportunities and spot any critical issue rapidly.

Run complete competitive analyses comparing your web pages’ speed between them or with those of your competitors.

Befast is a complete website speed testing tool that allows you to check mobile and desktop performance. 

The competitive analysis feature allows you to compare the Core Web Vitals performance between your pages and with those of your competitors. Additionally, you can compare the performance of a page between mobile and desktop.

Depending on the type of website you have, we recommend you get a plan with more or fewer tests. One test equals a single URL; you need to consider the number of pages you want to check on your site. 

Also, you may want to think about the changes you make to your site. For example, if you run an ecommerce business or an online newspaper where you make constant changes to your site or add new pages, we suggest performing tests more frequently.

Yes, the app sends you email notifications with metric changes, so you are always up to date. The alert system is included in the Standard, Pro, and Business plans.

Yes, you’ll be able to see your results for mobile and desktop on any plan. Befast monitors and shows the data for both devices.

Depending on your plan, you have a different number of seats included. If you need to add more members, consider upgrading your plan or contact us.

Currently, you can use your credit card (Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay ) to set automatic monthly or yearly subscriptions. 

We have other payment methods available for enterprises, so don’t hesitate to contact us if required. 

Please get in touch with us to evaluate your needs and check if we can provide you with a discount.

After the payment, you’ll receive an email with the payment receipt. 

You can also download your invoices at any time in your account settings. 

Go to your user profile > Account > Invoices > Download your historical invoices.

Each plan has different data storage periods, starting from 6 months to unlimited. If you are working on a project where you require more data history, we recommend updating your plan. Please feel free to contact us so we can evaluate and advise you on the most suitable plan for you.

We offer a free 14-day trial, so you can try our paid features before you subscribe.

You can upgrade your plan by accessing the plan page and clicking the “upgrade” button. We will renew your subscription instantly and only charge you the price difference.

After that, you’ll pay the subscription fee for the selected plan either annually or monthly as you have chosen.

Yes, we have a free 14-day trial, so you can try the paid features before purchasing.

Yes, Befast tests your website performance for both mobile and desktop.

You don’t need to install anything as Befast is a cloud-based solution. Just sign up and get started!

Yes, contracts are for a minimum of one month. 

Remember that you can stop your subscription any time you want. You’ll have access to your plan until the end of the billing cycle. After that, you’ll no longer have access to your reports.

Please get in touch with us so that we can provide you with a customized plan that suits your needs.

Yes. Once you subscribe to Befast, your monthly or annual subscriptions will be charged automatically until you cancel your plan.

Do not hesitate to contact us if you have any other questions.